Home Education Service (HES) Parent/Carer Questionnaire
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Please give a response to the questions below
Yes always
Yes sometimes
No
Can't comment
Are you treated with dignity and respect by the Home Education Adviser?
Have you been given enough explanation about the role of the HES?
Do you feel the Home Education Adviser listens to what you say?
Has HES been helpful to you as a parent?
Does the Home Education Adviser give you constructive advice?
Does the Home Education Adviser accurately reflect the discussions you had?
Does the Home Education Adviser always keep to appointment times?
Does the Home Education Adviser take into consideration any special cultural, religious or medical needs when arranging visits?
What is important to you about HES?
Yes
No
Confidentiality
Knowledgeable staff
Clear advice
Non judgemental staff
Other
If you selected 'other' above, please give further details below
Overall how satisfied are you with the help, advice & support that you have received from HES?
Very satisfied
Satisfied
Indifferent
Dissatisfied
Very dissatisfied
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