This survey is for expectant mums and dads
and parents or carers (aunts, uncles, friends, grandparents, foster carers) of children aged 0-19
Essex County Council is in the process of redesigning the current service offer for Children’s Centres and the Healthy Child Programme (Health Visiting, School Nursing Services and Healthy Schools Programme). We are placing parents, children and families at the heart of our service re-design. We want to understand how the services we currently have in place work for you and your family and what may be improved. We would like to change our systems to ensure that information, advice and support makes a real difference to you and your family.
We are therefore seeking your views about your experiences of current services to help us in the development of a more integrated and accessible service offer. In particular we are interested in the following:
- family isolation
- accessibility of services
- provision of services
- whether families feel listened to
- how families might like to self-serve and find their own solutions.
In this survey we talk about support and services. This means the support you may currently get, or have previously received from children’s centres and the Pre Birth - 5 or 5 -19 Healthy Child Programmes.
Please complete the survey as honestly as you can, your views are important to us. By completing the survey, you agree for your feedback to be used to inform the area of work related to the pre-birth-19 services. Your responses will be treated in confidence and will remain anonymous. Your participation is voluntary.
Please respond by Friday 27th November 2015.
Thank you for your help.
If you have any questions, please contact [email protected].
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Essex County Council handles information in accordance with the Freedom of Information Act 2000 and the Data Protection Act 1998 and is the data controller for the purposes of the Data Protection Act 1998. The information you provide will not be shared with any outside body. Your information will only be used for the purposes of gathering feedback on current or future services that Essex County Council or its agents provide.
We will not share your personal details with any other agency unless we have concerns that you or another individual may be at risk of harm or if it is required by law. We do not collect personal information for commercial purposes.
Your participation is entirely voluntary and will not affect any services you may currently receive from Essex County Council. If at any point you decide you would like to withdraw from the survey, this is your right and we will remove any information you have provided from our study.
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